These general conditions of sale apply strictly to all sales of products, to natural or legal persons, made in Spain, by KANAAN CORRILLO SL, hereinafter elcuchitril.com.
Any order made to elcuchitril.com necessarily implies as an essential condition, determining and essential, the acceptance without reservations by the Customer of the General Conditions of Sale of elcuchitril.com in force on the day that the order is placed. In addition, the Customer acknowledges that acceptance of these conditions will imply the application of these to the order to which they refer, as well as any subsequent order, except in cases where new conditions are brought to their attention by elcuchitril.com. The fact that elcuchitril.com not resort at a given time to any of these conditions can not be interpreted or equivalent to waiving recourse to them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and enforcement of the conditions, and all acts that are a consequence of them, will be subject to Spanish law, unless there are provisions of public policy contrary to it.
El Cuchitril, wants to make known to its Customers and Users that the minimum age of purchase is set at 18 years.
The prices published in elcuchitril.com are in Euros and are valid except for typographical error. All prices include VAT applicable on the day of the order, any change in VAT rate will be applied automatically to the prices of products on sale in elcuchitril.com
Offers on products for sale in elcuchitril.com will be shown in the product file and, if not otherwise indicated, will be valid while displayed on the screen. The prices on the website are not the same as at the point of sale.
3- Different modes of payment:
All payment will be made immediately by Internet (Redsys secure payment) being the responsible for the transactions El Cuchitril./ bank transfer or cash on delivery.
Your data and purchase are protected by SSL.
-Delivery at home - CERTIFICATE - 5% of the value of the purchase
The user will enter the data requested on the secure banking platform. These data will not be stored in any case in elcuchitril.com. The banking platform will inform elcuchitril.com of the validity of the purchase. Only in the event that the sale is fully confirmed elcuchitril.com will consider the purchase made and send the goods. elcuchitril.com does not know the reasons for the refusal of the banking platform.
The offers presented by elcuchitril.com are valid within the limit of available stocks. elcuchitril.com reserves the right to modify the assortment of products according to the difficulties imposed by their suppliers.
The photographs, graphics and descriptions of products proposed for sale are only indicative and do not commit in any way the seller elcuchitril.com.
The promotional discount coupons are for single use by the customer.
Orders placed after 5:30 pm will be processed the next day. Saturdays and Sundays are not counted.
For deliveries outside the Peninsula, no cash on delivery payments are accepted and the delivery period varies between 48 and 72 hours.
6- Return and cancellation policies
6-1 Return of merchandise:
Our policy, in compliance with current regulations, is to grant you the right to return any item purchased at elcuchitril.com within 7 days from the date of receipt.
You do not have to provide any explanation, any item, purchased at elcuchitril.com, returned in its original packaging, sealed and in perfect condition will be accepted without further ado.
Within a maximum period of 30 days from receipt of the return, elcuchitril.com is committed to its reimbursement.
Before making the return, you must communicate to the Customer Service department.
If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, elcuchitril.com will bear the costs of the return and new shipment. If the reason for return is that the order is not satisfied, we will refund the amount but not the shipping costs or return costs.
6-2 Cancellation of order:
If the cancellation of the order arrives before the exit of merchandise the client will not have any cost. In the case of a cancellation after the departure of the order, the customer will be responsible for the shipping costs and the cost of returning the same order.
You can indicate on the delivery note of the carrier who makes the delivery if you notice that the order is in poor condition or contains a defect, indicating this on the delivery note defects and / or damage you can find.
In case of defect or any kind of damage you can contact us through our contact form indicating the number of delivery note as well as the deficiencies that have been found in your shipment and we will assess the reshipment of the order or, where appropriate, the reimbursement of it.
Before making any return or claim, you must contact us through our contact form and follow our instructions. El Cuchitril, Calle Corrillo, 7 - 37002 Salamanca (Salamanca), SPAIN
7- Shipping Rates:
Shipping to Spain:
8- Force Majeure:
None of the Parties will be responsible for the total or partial breach of their obligations under this contract, if this breach is caused by an event constituting force majeure. Cases of force majeure shall be considered to be those that comply with the criteria established by the jurisprudence of the 2nd Civil Chamber of the Supreme Court. The Party that invokes a case constituting force majeure must notify the other Party of the same within five working days following the day in which said act occurred or in which the threat thereof was manifested. The Parties agree that they shall agree as soon as possible to determine all the modalities for the execution of the request when they are faced with a case of force majeure. After the period of one (1) month of interruption due to force majeure, elcuchitril.com may not respect the order and, if necessary, must return the amount of it to the buyer.
9 - Partial Invalidity:
If one or more of the provisions of these general conditions of sale were declared null and void under a law, regulation or a final decision of a court, the other provisions remain in full force and effect.
These general conditions are governed by Spanish law. To settle all matters relating to this contract the user, with waiver.